Legal information

This page outlines the legal terms, consumer rights and compliance of buscard-dubai in the United Arab Emirates (UAE). It covers terms of use, data privacy (PDPL), liability limits and dispute resolution under UAE law.

Legal overview

Terms of Use

By accessing buscard-dubai.com you agree to these Terms. Content is provided for general information about NOL card usage in Dubai and related services. We reserve the right to modify information, prices and availability without prior notice.

  • Use site material responsibly — do not reproduce without permission.
  • Third-party links are provided for convenience; we are not responsible for their content.
  • All trade marks and service marks are the property of their respective owners.
Terms illustration

UAE Consumer Rights

Our services comply with UAE consumer protection standards. For digital services and information, consumers in the UAE have rights to accurate information, fair terms and a clear refunds policy where applicable.

If you believe your rights under UAE law have been infringed, you may contact the Consumer Protection Department of the relevant Emirate or file a complaint with the Ministry of Economy.

Data Protection (PDPL)

Data protection officer

We process personal data in accordance with UAE Personal Data Protection Law (PDPL) where applicable. Our Privacy Policy (link above) explains what personal data we collect, processing purposes, retention periods and data subject rights.

To exercise your PDPL rights or request information, use the contact details in the header/footer or via Contacts.

Payments & Refunds

buscard-dubai provides guidance on how to top-up NOL cards and purchase passes but does not directly take payments for government transport services. Refunds for third-party services are governed by the service provider (RTA or authorized vendors).

ServicePayment entityRefund policy
NOL top-up guidanceInformation onlyNot applicable
Third-party pass purchaseVendor/RTASubject to vendor/RTA terms
Consultation (optional)buscard-dubaiSee vendor-specific terms

Limitation of Liability

Information on this site is provided "as is". To the fullest extent permitted by UAE law, buscard-dubai disclaims liability for indirect, incidental or consequential damages arising from use of the site. We do not guarantee uninterrupted access or absolute accuracy of third-party data.

Liability

Nothing in these terms excludes liability that cannot be excluded under applicable UAE laws, including consumer protection legislation.

Governing Law & Dispute Resolution

These terms are governed by the laws of the United Arab Emirates. Any disputes arising from or relating to the use of this site shall be subject to the exclusive jurisdiction of UAE courts, unless the parties agree to arbitration in the UAE.

Legal FAQ

Refunds are processed by the card issuer or vendor (e.g., RTA-approved vendors). We provide guidance but do not control refund processes.

Refer to our Privacy Policy for PDPL procedures and use the contact details on the Contacts page to submit requests.

Route and timetable information is provided for convenience and may change. Always verify with official transport authorities (RTA) before travel.

References & Resources