Family travel card Z8 — save on group journeys

A practical guide to the Family Travel Card (Z8) for families in Dubai — zones, fares, eligible age groups, discounts, and tips for smooth bus and metro trips.

  • Valid on RTA buses and Dubai Metro
  • Family groups up to 2 adults + 3 children (conditions apply)
  • Flexible durations for short visits and long stays
Family card illustration
Z8 · Family
Quick facts

Covers designated zones, requires card registration for discounts, top-up via app, kiosks or online.

Overview

The Family Travel Card Z8 is designed to make group travel easier: one primary card can carry family balances and benefit from fare caps within specified zones. It's ideal for parents traveling with children across Dubai's public transport network.

  • Zone-based pricing with family discounts
  • Top-up options: online, kiosks, RTA app
  • Support in English and Arabic
Parents with children at bus stop

Key features

Card close-up
Shared balance

Allow family members to use a single balance with controlled daily limits.

Top-up via app
Multiple top-up methods

Top up at kiosks, RTA app, authorized retailers, or online through approved portals.

Children travel
Child fare rules

Children under eligible ages travel free or at reduced fare depending on zone and age—check latest RTA rules.

Benefits for families

  • Cost savings for regular family commutes
  • Faster boarding with preloaded card
  • Consolidated travel history and easy dispute handling

We recommend registering the card online to link family members and enable protection in case of loss.

Customer support face
Support: +971 52 837-46-15

How to get and use Z8

Buy card at kiosk
1. Obtain a card

Buy at RTA service centers, authorized kiosks or apply via the RTA website.

Register family members
2. Register family

Register members online to enable family discounts and sharing options.

Tap to board
3. Tap & travel

Tap in/out on buses and metro; balances and caps apply automatically.

Frequently asked questions

Eligibility typically covers families with up to two adults and multiple children within specified age thresholds—confirm current RTA policy before purchase.

Yes — via the RTA app, website, or authorized top-up points. For family-linked cards, top-ups apply to the shared balance.

Report loss immediately via RTA channels. Registered family cards can be blocked and balances transferred upon verification.

Pricing & comparison

Option Who it's for Typical cost Notes
Family Travel Card Z8 Families (2 adults + children) Zone-based cap (savings vs single fares) Best for daily commutes and short trips
Personal NOL Silver Single adult Pay-as-you-go Flexible, *** family sharing
Tourist Day Pass Short-term visitors Fixed daily price Unlimited travel for 24 hours

Still have questions?

Our local advisors help families with registration, linking members, and resolving card issues. We can guide you through RTA rules specific to the UAE (ARE).